GRA tax operations will be upgraded next month
– improving taxpayer convenience and internal operational efficiency
GRA Camp Street Office, Georgetown.
Kaieteur News – Next month, the Guyana Finance Authority (GRA) will replace the current tax administration software – TRIPS II with a new tax software, Best Revenue Management System (RMS), to improve taxpayer convenience and internal operational efficiency.
The RMS Optimal is designed to enhance taxpayers’ experience with GRA, while providing a convenient and intuitive online service.
In a press release, GRA stated that the new software “is a powerful and flexible tool that brings together taxpayer information, transactions and communications into one easy-to-use system.” Added this overhaul of tax administration, it uses reliable data and facilitates timely, high-quality services to clients, which includes faster processing of refunds.
In addition, the GRA revealed that this highly anticipated initiative is expected to provide better interaction on tax executive services to staff and taxpayers, where manual processing of applications will be a relic of the past.
The online platform caters for all tax purposes, and taxpayers will be able to view their current tax status online and receive timely alerts on account events, GRA noted in its release, adding that there will be online communication with the agency getting a boost, allowing taxpayers to correspond. effortlessly and submit queries.
“To prepare our clients, the Information Technology department has launched a website: www.gra.gov.gy/optimal, which provides resources and information that allows all taxpayers to become familiar with the changes that are happening. coming, new and updated forms, forms and the various due dates. The website also sorts the changes by taxpayer type for convenient access, ”the statement outlined.
People can also visit www.gra.gov.gy/optimal for more information about the upcoming launch, features and benefits. Taxpayers, according to GRA, are also encouraged to view the video submissions, which are about promotion, guidance and other useful content. The website will be continually updated with new content until its eventual launch, the tax agency noted while ensuring that “the GRA is committed to reviewing our systems to ensure they are in line with best practice.”